Services Manager

  • Location

    Portsmouth, Hampshire

  • Sector:

    Social Care

  • Job type:


  • Salary:

    £38000.00 - £40000.00 per annum + plus benefits

  • Contact:

    Sharon Taylor

  • Contact email:


  • Job ref:


  • Published:

    over 1 year ago

  • Expiry date:


  • Consultant:


Services Manager

We are currently seeking a Service Manager for one of our LD, Complex Care Services in Portsmouth.
You will have responsibility for the overall management of the home and hold the CQC Registration for the service. This new service will support a small number of Individuals who have a Learning Disability and have complex behaviours and complex mental health needs including managing sections under the mental health act and reintegration into the community, therefore previous experience of working with this client group is essential.
As Service Manager, the key responsibilities are as follows:

  • Management of the home, promoting teamwork with all disciplines of staff.
  • To implement and Imbed the Positive Behavioral support model throughout the service, devising, implementing, and reviewing PBS plans and risk management.
  • To ensure Positive Behavioral Support plans are completed and imbedded with the staff Team to ensure the needs of the Individual and that positive outcomes are being met
  • To promote and maintain a person centered service with emphasis at all times on independence, individuality, rights, choice, privacy, and fulfilment.
  • To ensure that the service is managed effectively maintaining business performance and high-quality standards.
  • Development of services to ensure highest compliance with internal and external standards and the needs of the local community.
  • Working with key stakeholders to manage the referral and assessment process for Supported Living and Respite Accommodation.
  • Registration with CQC for the Respite Service, and Registered Office for Supported Living flats.

About the candidate

  • You will need to hold a PBS qualification equivalent to Level 4 BTEC and Level 4 Functional Behavior, as well as experience within a PBS leadership role, supporting Individuals with complex needs.
  • You should be experienced in managing teams of colleagues and monitoring, evaluating, and improving performance.
  • It is essential to possess a thorough knowledge of CQC and its remit within social care, risk management tools and their application, and an understanding of the mental capacity act and deprivation of liberty safeguarding protocols.
  • The candidate must also be willing to undertake additional training and qualifications as required.
  • A good knowledge of People Policy & Procedures, managing budgets and carrying out investigations is desirable. The successful candidate should have good IT skills and the ability to work independently with a positive and helpful attitude.